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Our Service Level Agreement (SLA) details the expectations and obligations of both the contracted parties. Working with AMJ Electrical Services (Pty) Ltd has many benefits, but to get the most out of a business relationship an SLA should be put in place.
The SLA functions as a blueprint of the service that AMJ Electrical Services (Pty) Ltd will provide and can protect your organisation’s assets and reputation. Below we’ve provided three reasons why your company should consider an SLA with us.
An SLA is key to ensure your company and AMJ Electrical Services (Pty) Ltd agree on the requirements and expectations of both parties. Establishing clear and measurable guidelines is important as it reduces the chances of disappointment and provides the client with recourse if obligations aren’t met.
If AMJ Electrical Services (Pty) Ltd fails to meet its obligations, there can be significant consequences for your company’s reputation and bottom line. The SLA will include consequences if performance standards are not met. This protects your company and holds us accountable.
An SLA ensures a company’s plant will be well looked after, saving time and money.
Or let us help you with a service level agreement designed around your needs.
A mutual understanding of performance standards is important for both parties. We look forward to signing an SLA with your company. Your needs may change over time. Remember to review your SLA periodically as it should always reflect your company’s evolving needs.
